My Guarantee To You

I am proud of my creations and the quality of my workmanship. That's why I give my customers an unconditional 30-day return policy.

Any item(s) purchased from Susanna Ordway Jewelry Designs may be returned for a credit or refund of the full purchase price (this is the total amount paid less shipping/insurance costs) or exchanged for an equal value of any other in-stock item(s). Returns must be in their unused condition and original packaging, and received within 30 days of the recorded shipping date.

Custom orders may be returned on approval and for credit only.